Standard Support is still included at no charge when you purchase a mapping system from Electronic Data Solutions. You will receive the following services:
- A goal of 24 - 36 hour response rate is set for most cases. Priority Support customers will receive assistance first.
- A goal of 5 - 7 business days for repair turn-around time is set for most cases.
Trimble's Paid Support Programs raise the bar in support standards. You now have options for technical support which gives you many benefits that have not been available to-date.
Purchase Priority Support Now
Email Technical Support Request for Priority Support Users Only
Elecdata is an Authorized Repair Center for Trimble Mapping equipment. Repair services are available for all warranty and non-warranty work.
Certified Training for Trimble TerraSync and ESRI ArcPad Software.
For general contact, Trimble Certified Support Partner: support@geoposition.com